Our Values
“One person caring about another represents life’s greatest value.” – Jim Rohn, author
What are our main values?
Care
Care is planned and evaluated using the ‘Activities of Living’ Care model.
Maintaining Links
Encouraged and supported to maintain links with family and friends.
Faith and Culture
All possible assistance to maintain and continue with the religious and spiritual practises
Our Staff
The staff have a wide range of experience. Committed to satisfying individuals needs
Rights
We have core values of care which are fundamental to the philosophy of our Home.
Care
Each resident has an individualised care plan which will state how the residents’ needs, in respect of their Health and well-being, are to be met.
The plan will be formulated in partnership with the resident and/or a nominated person and will be reviewed on a monthly basis by senior staff. All care plans are confidential and kept electronically and amended as necessary to guarantee any new needs/changes are met, to ensure changing needs are met and residents have positive outcomes.
Residents can have access to their own care plans any other person will require consent from the individual or from the Care Manager.
To ensure the focus remains on the care of the individual, identified Senior staff act as Key workers and have responsibility to take a special interest in their needs and be accountable for the continual delivery of assessed care.
Key workers will assist in care planning and will support the resident in meeting all their needs. Such as maintaining relationships with family and friends, as well as spend quality time with the resident both in and out of the home environment.
Maintaining Links
'Open House'
Meeting family and friends
Regular visitors
Regular outings
Faith and Culture
In regards to spiritual and cultural needs, residents will be offered all possible assistance to maintain and continue with the practises that were their source of strength and support, such as friends and their religion. Where possible, a resident may be able to attend the local church of their choice or for a minister/church member from that church to visit the home. For our residents from minority faiths, particular care will be taken to ensure access of cultural and religious needs as well as appropriate help to develop links with the local communities.
Faith and Culture
Rights
Every resident at Lavender House has the right to expect the following:
We endeavour to preserve every resident’s right to privacy at all times by:
- Respecting and keeping confidential all information relating to a resident and their relatives.
- Respecting a resident’s preference to be alone and undisturbed.
- Discussing personal matters with staff and relatives in private and without violating confidentiality.
- Provision of private facilities for residents to make/receive telephone calls.
- Handing over all correspondence to a resident in the original sealed state.
Treat every resident with respect and allow each person to live in a dignified manner.
- Maintain every resident’s autonomy by empowering each person to consider choices and make their own decisions as far as possible.
Enable each resident to make their own decisions and think and act for themselves. Offer assistance as appropriate.
- Ensure every resident has options over their activities of daily living in accordance with their capabilities.
Preserve all basic human rights of each resident including consent, confidentiality, safety, equality and autonomy.
- Encourage freedom of expression, participation and decision making.
- Encourage right of access to entitlement of services and benefits.
- Enable all residents to realise their own aims and create opportunities for them to achieve their goals in all aspects of daily living.
As a team we have given a true and deep consideration to the Meaning of End of One’s Life Care.
The Care Manager has completed a recognised End of Life Training (Six Steps) and we employ staff that are dedicated and trained.
Our ultimate goal at Lavender House is to reach each individual and assist them in leading a meaningful life with as much independence and freedom as possible.
We aim to provide individualised and appropriate care at the end of a person’s life in a warm and compassionate way, which will show professionalism, support, respect, kindness and finally, prioritising this important care as a peaceful, contented time for all of those people involved in that person’s end of life.
